Sunday, April 29, 2018
I was in a wedding party that held the reception at AMVETS Post 19. We were given permission by the head of banquets to set up on Friday evening. We arrived to a mess. The floors were filthy and sticky, obviously not washed, and there were supplies left scattered around from a previous function. We made do and cleaned up what we could. The facility could have been beautiful had it been clean. The next day became even more complicated when the bride received an early morning phone call from a head employee. They were yelling about us setting up on Friday night, not something a bride should need to deal with on her wedding day. Their lack of communication among managers was evident. After all the time we had put into setting up the night before they took things we were using because they wanted them for a different event upstairs. Upon arriving after the wedding everyone had to park behind the building and enter through a back entrance because obviously they needed the parking by the reception area for another event upstairs. The problems continued as they tried to remove chairs that were needed. The bartender had no idea what alcohol people could purchase and what the bride and groom were paying for and at times he refused to serve the alcohol bought by the bride and groom to their guests. We were told that only the bartender could serve alcohol but when it was time for the toast we were told to serve it ourselves. There were "bouncers" at the doors. I guess to make sure we didn't bring anything in from the outside but they made the guests feel very uncomfortable. All in all it was a terrible experience and nothing a bride and groom should need to deal with on their special day.